we dont smoke but wow it was smoking everywhere just walking to hotel room our clothes stunk. after checking in we had to go thru casino to get to our room. our room was great and all the food and restraunts were awesome. We like to gamble a little so we picked tampa hardrock. ![]() My wife and I went june 17-21 this was our first getaway in 2 years. Please, please, help me by making this right and refunding our stay. I booked this as a surprise, and when my husband found out the price, he was very upset, considering we didn't even get to stay. The credit card charge is from "SEMINOLE HR HOTEL TPA," so I believe you are my chance for help. We spoke to the front desk who said they are unable to do anything since we booked through Priceline/, however, when I contact them, they say to contact you. That was the final straw for us, so we packed up. Finally, around 4:30am, a lost couple searching for their room rang our doorbell to ask for help finding their room. ![]() The night started with constant dog barking, waking us up each time we had just drifted off to sleep. We live local to Tampa, so the Hard Rock was the perfect spot for us. We have a baby and have only been away 1 other time, so this was supposed to be a chance to reconnect. I booked a 1 night stay for my husband and I to get away 6/19/21-6/20/21.
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